Support
FAQ.
Everything you need to know about ordering, custom designs, shipping, and more.
Orders & Payment
We accept Cash on Delivery (COD) and direct Bank Transfer. Bank transfers get a 10% discount — we share our bank details after you place the order.
Yes, you can cancel your order from the order detail page as long as the status is still "Pending." Once confirmed or shipped, cancellation is not possible.
Contact us as soon as possible via the contact page. If the order hasn't been shipped yet, we can update the address for you.
Create an account and verify your email address. Once verified, a 5% off welcome coupon will be added to your vouchers automatically, redeemable on your next purchase.
Shipping & Delivery
Delivery typically takes 3-5 business days within Pakistan. Orders are processed and dispatched within 24 hours of placement.
Visit the Track Order page and enter your order number and email address. You can also find the tracking link in your order confirmation email.
Shipping costs are calculated at checkout based on your delivery address. Standard shipping rates apply across Pakistan.
Returns & Exchanges
We accept returns within 7 days of delivery for defective or incorrect items. Contact us with your order number and photos, and we'll review it and arrange a replacement or refund. Items must be unused and in original packaging.
Go to your Orders page, find the order you want to return, and click "Request Return." Fill out the form and our team will review and process your request within 24 hours.
Shipping charges are non-refundable unless the return is due to a defect or error on our part.
Skins & Care
Not at all. Our skins use high-quality adhesive that holds firmly but leaves no residue when removed, even after long-term use.
Clean your device surface thoroughly, peel the backing, align the skin carefully, and press firmly from the centre outward. A detailed application guide is included with every order.
Wipe gently with a soft, slightly damp microfiber cloth. Avoid harsh chemicals or abrasive materials. With proper care, your skin will maintain its look for months.
Yes, it's designed for easy DIY application. Just make sure your device is clean and dust-free before applying for the best results.
Still have questions? Contact us